We want you to feel confident about buying cheer shoes from Living Cheer. We asked our customers about the worries they have when buying from us, and from their answers we have produced this set of guidelines.
- Before you purchase, ask fellow cheerleaders if you can try on their shoes, so you get an idea on how certain styles fit.
- Read the guidelines we offer on each style that can be found on every product page.
- Buy two pairs and return one within 28 days. We will always give you a full refund on a returned pair of shoes
- Our current returns rate is 8% - Just 8 orders in 100 are returned for a different size or refund. Our shoes, generally, fit to your outdoor shoes size except for Nfinity and Nike shoes where we suggest you order half asize larger than your street shoe size.
- If you return any purchase to us within 14 days we will give you a FULL order, no quibble, refund including your original postage.
- If you return an item to us for exchange all you have to do is pay for the item to be returned to us. We advise you send it 1st class post with the Royal Mail, and ask, and obtain, a proof of postage.
- We will re-stock your original shoe, pick a new size, pack and send back the fresh size to you FREE of CHARGE.
- See our blog WHAT CHEER SHOES SHOULD I GET about which style you might buy if you are a mum shopping for her daughter's first cheer shoes.
- email info@livingcheer.co.uk if you have any more concerns, or use the WhatsApp button on our website
