Terms and Conditions

Terms of Service

We are Living Cheer Limited, a company registered in England and Wales with the Company Number 11851556. Our registered office is: 3rd Floor, 207 Regent Street, London, United Kingdom, W1B 3HH. Our registered VAT number is GB316620132. 

These Terms and Conditions together with our Privacy Policy constitute the whole agreement between you and us relating to the supply of products and/or your use of our website. No additional terms and conditions requested or communicated in any way by you form part of our contract.

Effective Date 
These Terms and Conditions are subject to review and change from time to time. You will be subject to the terms and conditions in force at the time that you order products from us. 
Last updated: 20th May 2024.


All prices are shown inclusive of VAT, where applicable. 

Please note customers placing an order outside of the UK, may/will be subject to domestic import and duty taxes on those orders. Please check with your local authorities before placing your order to ascertain whether import duties will be payable as Living Cheer Ltd is not responsible for these charges.

All prices shown EXCLUDE any import duties and taxes that may be charged by your country when you import goods from the UK.

In the event of price changes with our suppliers and/or exchange rate fluctuations, we may find it necessary to adjust our prices without notice.

When placing an order, you agree that any and all information given is accurate and complete. 
All orders are subject to acceptance and stock availability. We reserve the right not to accept your order. This may occur, for example, where we are unable to obtain authorisation for payment, shipping restrictions apply to a particular item or location, or the item ordered is out of stock indefinitely or does not satisfy our quality control standards and is withdrawn.

Stock Availability 
We do our best to keep our stock system as accurate and up to date as possible. Occasionally the stock system may not be completely up to date, and in this case, we will contact you as soon as possible to inform you of any change in stock status.

Order Despatch 
If all items ordered are in stock, we will normally despatch your order within 24-48 hours as we are still operating under Covid restrictions (orders placed from 2.30 pm Friday to midnight Sunday will generally be despatched on the next working day)

You will receive a further email notification when your items have been shipped which will confirm the amount charged to your debit/credit card or Paypal account. Full payment will not be taken for any of the above items until despatched. You will not be charged additional Postage and Packing fees if your order is despatched in multiple shipments. 

Payment Terms 
Payment can be made via PayPal (on-line purchases only) or via credit/debit card. We accept Mastercard and Visa credit/debit cards, as well as Maestro and Solo cards. We do not accept American Express or Diner Club cards. 
By placing an order with us, you confirm that the payment details provided by you are valid and that, if you are using a credit/debit card, it belongs to you or you have been specifically authorised by the owner of the credit/debit card to use it. You confirm that when your order is accepted and processed by us, payment will be made in full. 
All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.


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Easy Returns Just return for exchange or refund.
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